YOUR PURCHASE IS
PROTECTED
Every product sold by QuantumByte Technologies includes a 1-year hardware warranty covering manufacturer defects, DOA hardware, and custom build workmanship. Zero hassle — we handle everything from pickup to return.
Warranty Period
1 Year from Delivery
Claim Response
Within 24 Hours
Return Shipping
Free (Both Ways)
WHAT IS COVERED
Clear, honest — no fine print surprises.
Manufacturer component failures (GPU, CPU, RAM, SSD, PSU, motherboard, display)
CoveredCustom PC build workmanship — assembly, cable routing, BIOS tuning
CoveredLiquid cooling loop integrity (pump, fittings, radiator, reservoir)
CoveredDead-on-Arrival (DOA) hardware reported within 7 days of delivery
CoveredDisplay defects — dead pixels exceeding manufacturer specification
CoveredStorage failures not caused by physical damage or power surges
CoveredPeripherals and accessories with manufacturing defects
CoveredPhysical damage, drops, liquid spills, or user-inflicted damage
Not CoveredDamage from power surges, lightning, or improper electrical supply
Not CoveredConsumables: thermal paste, coolant, fan bearings after normal wear
Not CoveredCosmetic damage — scratches, dents, discolouration that don't affect function
Not CoveredProducts opened, modified, or repaired by unauthorized parties
Not CoveredSoftware, OS, drivers, or data loss of any kind
Not CoveredDamage from overclocking beyond manufacturer specification (unless QB-built OC profile)
Not CoveredHOW TO CLAIM
Six steps — all handled by us. You just need to contact us.
Contact Support
WhatsApp (+92 325 4803957) or email supportquantumbytetechnologies@gmail.com with your Order ID, issue description, and photos or video clearly showing the defect.
Remote Troubleshooting
Our technician attempts remote diagnosis first. Many issues (BIOS settings, driver conflicts, loose connections) can be resolved without shipping the device.
RMA & Free Pickup
If hardware fault is confirmed, we issue an RMA number and arrange free insured courier pickup from your doorstep nationwide.
Lab Diagnosis
Our IPC-certified engineers perform component-level diagnosis within 3–5 business days and confirm warranty coverage.
Repair or Replacement
Covered faults are repaired or replaced at zero cost. Non-covered damage receives a transparent written quote before any work begins.
Free Return Shipping
Repaired or replaced unit ships back to you free of charge in anti-static packaging, with updated warranty documentation.
MANUFACTURER WARRANTIES
On top of QB's 1-year warranty, every product also carries the manufacturer's own warranty.
WARRANTY FAQ
How do I know if my product is still under warranty?
Warranty begins from the delivery date on your order. Log in to your account and view order details, or check your confirmation email. Your QB warranty period runs for 12 months from the delivery date.
What is the difference between QB Warranty and Manufacturer Warranty?
QB Warranty covers the product you received from us for 1 year from delivery and is handled directly by our team — you contact us, we handle everything. Manufacturer warranty is separate, brand-operated, and may require you to contact the brand directly for certain claim types (e.g., international Apple warranty). We assist with manufacturer claims as well.
Can I extend my warranty?
Extended warranty plans are coming soon. Currently, manufacturer-provided extensions (AppleCare+, ASUS Premium Care, Corsair extended) can be purchased and we can assist with registration. Sign up for our newsletter for updates on QB Extended Care plans.
My product arrived damaged — what do I do?
Shipping damage must be reported within 24 hours of delivery with photos of the outer packaging and product. Email supportquantumbytetechnologies@gmail.com immediately. If the outer box was visibly damaged, note "Damaged — Subject to Inspection" on the courier receipt before signing. We file the insurance claim and dispatch a replacement.
Does warranty transfer if I sell the product?
QB Warranty is non-transferable and applies to the original purchaser on the original order email. Manufacturer warranties may be transferable — refer to the specific brand policy.
Need to File a Claim?
Contact our warranty team — we respond within 24 hours and handle the entire process for you.
Last updated: August 2026. For full legal terms see our Terms & Conditions and Refund Policy. QuantumByte Technologies reserves the right to amend warranty terms — any changes will be published here.